UCSC New Student Journey

A student-centered focus

Objective

A clean, searchable, and engaging UC Santa Cruz student onboarding experience that supports the mission of three departments: the Office of the Registrar, Admissions, and Financial Aid.

Scope

Strategic Planning
Information Architecture (IA)
User Experience (UX)
Website Design
Website Development

The Objective

Barretto was tasked with using visual design and UX expertise to bringing cohesion to three disparate departments at UC Santa Cruz: Registration, Financial Aid, and Advising.

We were asked to modernize a highly trafficked campus resource by improving navigation, accessibility, and clarity while reducing redundant and outdated content. And as a result, it will better serve students and their families, staff, faculty, and the public

A consistent user experience

Office of the Registrar

By prioritizing quick access to essential tools like the academic calendar, class schedules, catalogs, forms, and policy guidance, the new website offers a cleaner, more searchable, and more engaging experience that supports the Registrar’s administrative mission and improves the overall student journey.

Financial Aid and Scholarships

The new site reduces clicks, consolidates scattered resources, and empowers users to self-serve through streamlined content, guided pathways, and tools like calculators, forms, and chatbot support, improving navigation and engagement—while preserving strong existing content such as appeals and summer aid pages.

Undergraduate Advising

The new site serves as a centralized, authoritative source for guidance on policies, procedures, and academic planning resources by consolidating content previously spread across multiple sites. The redesign answers common student questions within one to two clicks while encouraging deeper exploration and connection with advisors for personalized support.

Who we work with matters.


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About Us | Services | Impact

Recent work


Woman in a colorful top punches toward the camera, with her image partially framed inside a digital tablet displaying the 8x8 company logo on a blue background; abstract geometric shapes surround the composition.

8×8

For-Profit
Technology
The image shows a close-up of a lapel pin on a dark navy textured suit jacket. The Latino Prosperity pin features a stylized, glossy logo that appears to be two interlocking arrows forming the letters "l" and "p" in a modern design. The arrows are light green with a subtle gradient and outlined in a soft metallic gold, conveying a sense of growth or forward movement.

LatinoProsperity

Non-Profit
Advocacy |
Aerial view of a vibrant wetland ecosystem showing a mix of dense green forest, reddish-brown marsh vegetation, and winding blue waterways with clear pools. The scene features rich textures and diverse colors, highlighting the natural mosaic of the landscape.

The Packard Foundation

Non-Profit